Additional Packing Options

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I need to manually add an item to the order

  1. MANUAL ITEM at the bottom of the Scan Barcode screen.

    or

    Tap MENU in the top left-hand corner, then select Manual Item from the list.

  2. Select the product, then tap SELECT.

  3. Scan the item and enter the number of items to be included in the order then tap SELECT.

  4. Tap CONFIRM PICK.

The item is added to the Picked section of the Scan Barcode screen.

I need to unpack an item from the order and the carton has not been completed

  1. MENU in the top left-hand corner, then tap the checkbox next to Upack Items.

  2. Scan the item(s) being removed from the carton.

  3. Place the item(s) into an unpacked items location.

You cannot do this if all items for the order have already been packed.

I need to unpack an item from the order and the carton has been completed

  1. Select the correct carton from the drop-down menu.

  2. Tap MENU in the top left-hand corner, then tap the checkbox next to Upack Items.

  3. Scan the item(s) being removed from the carton.

  4. Place the item(s) into an unpacked items location.

  5. Reselect an empty carton to create a new carton.

You cannot do this if all items for the order have already been packed.

I want to delete a previously completed carton

  1. Select the carton to be deleted from the drop-down menu.

  2. Tap MENU in the top left-hand corner, then tap the checkbox next to Delete Label.

  3. Place the item(s) into an unpacked items location.

The carton label is deleted.

I need to know what has been completed

MENU in the top left-hand corner, then tap the checkbox next to Show Completed.

 

I've scanned the wrong item

Acknowledge the error, fix the issue and continue packing.

The scanner displays an error.

I need to reprint a label

MENU in the top left-hand corner, then select Reprint Label from the list.

This option must be enabled and you must have access to a label printer.

I need to delete a label

MENU in the top left-hand corner, then select Delete Label from the list.

 

I need to take a photograph of the order

  1. MENU in the top left-hand corner, then select Take Photo from the list.

  2. Position the RF scanner to take a photograph.

  3. Tap .

The RF scanner's camera is used to take the photograph.

The error Please select a pack to unpack from displays.

If you do not wish to be in unpack mode, tap MENU in the top left-hand corner, then tap the checkbox next to Unpack Items to toggle the mode off.

If you are intending to unpack items, make sure that the correct barcode has been scanned, and that the correct carton has been selected.

This means that the item is not found in the current carton while the RF scanner is in unpack mode.
See also